The Chair of Lieff Cabraser’s Consumer Protection practice group, Roger N. Heller is one of the country’s leading class action attorneys in the field of consumer protection, successfully litigating numerous cases that ended deceptive business and recovered substantial compensation for consumers.

Many of Roger’s cases have involved claims against large banks, including representing customers of Bank of America, Wells Fargo, and other banks that were accused of systematically re-sequencing customer debit card transactions — from the “largest to the smallest” transaction — in order to maximize its overdraft fee revenue.  These cases resulted in over $1 billion in recoveries for consumers, including a $203 million verdict against Wells Fargo and a $410 million court-approved settlement with Bank of America.

Roger also recently represented a class of Bank of America mortgage borrowers in California in a case alleging the bank failed to pay required interest on mortgage escrow balances, resulting in a settlement of $35 million.

One highlight of Roger’s work was his representation of victims of the Theranos blood-testing scandal.  In 2024, the Court approved settlements of over $45 million.

Roger has also successfully represented consumers in cases against large insurance companies.  For example, Roger recently represented Farmers automobile insurance customers in a case alleging that Farmers took steps to prevent customers from accessing lower rates that were supposed to be available them.  The case resulted in a $52 million settlement.

Roger also represents small businesses that are victims of unfair practices.  For example, Roger obtained tens of millions of dollars in compensation for a nationwide class of small businesses in a case alleging that Wells Fargo Merchant Services imposed unfair charges and fees in connection with its provision of card processing services.

Another highlight of Roger’s consumer practice was a class action lawsuit against Chase Bank for allegedly violating the implied covenant of good faith and fair dealing by unilaterally modifying the terms of fixed rate loans. The case resulted in a $100 million settlement and important injunctive relief.