CONSUMER PROTECTION
Upholding the rights of consumers
False advertising, bait and switch marketing, phony disclosure of manipulative bookkeeping devices, unconscionable pricing, and charging for services never provided are some of the many unfair and deceptive practices rogue corporations use to defraud consumers. These deceptive business practices also distort the marketplace by allowing dishonest businesses to gain an unfair advantage over ethical competitors. State and federal laws, however, provide consumers with broad protection from unfair and illegal business practices.
Short video describing our consumer protection practice
Determined consumer protection attorneys
Lieff Cabraser advises consumers as well as businesses whether and how to pursue legal action to halt and obtain compensation for the deceptive practices of large corporations. With a blend of courage, superior legal skills, and high principles, we protect our clients’ interests and help them achieve their goals by winning highly-complex consumer protection lawsuits against those that have defrauded consumers.
Stopping fraud through consumer class action lawsuits
We have successfully prosecuted scores of consumer class action lawsuits against many of the largest U.S. banks, financial service companies, and corporations. Working with co-counsel, we have achieved judgments and settlements in excess of $20 billion for consumers in these cases.
Experience across markets and industries
Our consumer protection attorneys handle cases spanning a broad range of goods and services. We have represented homeowners charged for escrow services that were never provided, bank debit and credit cardholders assessed improper and excessive late, over limit, and overdraft fees, and uninsured hospital patients charged exorbitant prices for medical care.
Consumer lawsuit information videos
In 2012, Lieff Cabraser attorneys Michael Sobol, then-chair of our consumer protection practice group, and Roger Heller were selected as finalists for the Consumer Attorney of the Year Award given by the Consumer Attorneys of California for their work in the Bank of America overdraft fees case.
Richard Heimann explains how Wells Fargo Bank manipulated the processing of debit card transactions to assess its customers greater numbers of overdraft fees.
Lieff Cabraser’s Consumer Protection Cases
Current Consumer Protection Cases
Case | Issue |
---|---|
Abusive Autodialer and Robocall Complaints | Abusive robocalls |
Bank Overdraft Fees | Accounting tricks to maximize overdraft fees |
Insurance Companies Inflating Workers' Comp Premiums | Fraud and false advertising |
Kindred Nursing Facilities | Inadequate nursing staff levels |
McAfee Anti-Virus | Fraud in marketing and auto-renewal programs |
National Arbitration Forum | Conspiracy and fraud |
National Grid | Harrassing, unsolicited automated phone calls |
Sprint Everything Messaging | False advertising and misrepresentation |
Theranos Walgreens Blood Test Consumer Fraud | Fraud, false advertising, misrepresentation |
TracFone Wireless Unlimited Data | Violation of consumer protection laws |
Westgate Resorts | Fraud |
Consumer Protection Successes
Case | Result |
---|---|
Auto Loan Discrimination | Providing for refinancing of billions of dollars in auto loans, and requiring new procedures to stop racial discrimination |
Progressive Corporation | Settlement valued at $450 million |
Telephone Consumer Protection Act (TCPA) Cases | Settlements valued at $440+ million |
Catholic Healthcare West | Settlement valued at $423 million |
Bank of America Overdraft Fees | $410 million settlement |
Neurontin | $325 million settlement |
Sutter Health Uninsured Patients | Settlement valued at $276 million |
Citigroup Loan Cases | Settlement valued at $240 million |
Wells Fargo Overdraft Fees | $203 million settlement |
GM Ignition | $120 million settlement |
Providian Credit Card Practices | $105 million settlement |
Chase "Check Loan" | $100 million settlement |
John Muir Uninsured Patients | Settlement valued at $115 million |
Synthroid Marketing | $87.4 million settlement |
Scripps Health Uninsured Patients | Settlement valued at $73 million |
Lawn Mowers | $65 million settlement |
Nextel Communications | Settlement valued at $55 million |
Fairbanks Capital | $55 million settlement |
Payment Protection Credit Card Litigation | $53.5 million settlement |
California Title Insurance | $50 million settlement |
Inaccurate Credit Reporting | $45 million settlement |
Vytorin/Zetia | $41.5 million settlement |
Property ID | $40 million settlement |
American Family Publishers | $33 million settlement |
Sallie Mae Telemarketing | $24.14 million settlement |
Ameriquest | $22 million settlement |
ING Direct | $20.35 million settlement |
Estratest | $16.5 million settlement |
Morgan Stanley Mortgage Discrimination | $16 million settlement |
SoulCycle | Settlement valued at up to $9.2 million |
Reverse Mortgage Cases | $8 million settlement |
California Uninsured Patient Hospital Pricing Litigation | Price discrimination against California uninsured patients ended |
California Emergency Physicians | Complete debt elimination provided |
Dell False Discounts | $50 cash payments |
Contact us
Please use the form below to contact a consumer protection attorney at Lieff Cabraser. You can also call us toll-free at 1 800 541-7358. There is no charge or obligation for our review of your case.