"We don't take every case that comes
in the door. We take cases that will make
a difference for consumers."
Michael W. Sobol, Partner and Chair of
the Consumer Protection Practice Group
-
"One of the nation's premier plaintiffs' firms."
American Lawyer
-
"Representing the best qualities of the plaintiffs' bar."
The National Law Journal
-
"Their effective and caring advocacy for clients has earned Lieff Cabraser its first-class reputation."
The Daily Journal
Consumer Protection
Upholding the rights of consumers
False advertising, bait and switch marketing, phony disclosure of manipulative bookkeeping devices, unconscionable pricing, and charging for services never provided are some of the many unfair and deceptive practices rogue corporations use to defraud consumers. These deceptive business practices also distort the marketplace by allowing dishonest businesses to gain an unfair advantage over ethical competitors. State and federal laws, however, provide consumers with broad protection from unfair and illegal business practices.
Fierce defenders of consumers
Lieff Cabraser advises consumers as well as businesses whether and how to pursue legal action to halt and obtain compensation for the deceptive practices of large corporations. With a blend of courage, superior legal skills, and high principles, we protect our clients' interests and help them achieve their goals by winning highly-complex consumer protection lawsuits against those that have defrauded consumers.
Successfully challenging deceptive business practices
We have successfully prosecuted scores of consumer class action lawsuits against many of the largest U.S. banks, financial service companies, and corporations. Working with co-counsel, we have achieved judgments and settlements in excess of $3 billion for consumers in these cases.
Experience across markets and industries
Our consumer protection attorneys handle cases spanning a broad range of goods and services. We have represented homeowners charged for escrow services that were never provided, bank debit and credit cardholders assessed improper and excessive late, over limit, and overdraft fees, and uninsured hospital patients charged exorbitant prices for medical care.
Consumer Lawsuit Information Videos
In 2012, Lieff Cabraser attorneys Michael Sobol, chair of our consumer protection practice group, and Roger Heller were selected as finalists for the Consumer Attorney of the Year Award given by the Consumer Attorneys of California for their work in the Bank of America overdraft fees case.
Richard Heimann explains how Wells Fargo Bank manipulated the processing of debit card transactions to assess its customers greater numbers of overdraft fees.
Successes
| Case | Result |
|---|---|
| Auto Loan Discrimination |
The litigation led to substantial changes in the way Toyota Motor Credit Corporation, American Honda Finance Corporation and WFS Financial, Inc., sell automobile finance contracts, limiting racial discrimination in auto loans that can occur. Full Story |
| Progressive Corporation |
The nationwide class action challenging Progressive Corporation's private passenger automobile insurance sales practices.In 2002, the Court approved a settlement valued at approximately $450 million, which included both cash and equitable relief. Full Story |
| Catholic Healthcare West |
In January 2007, the Court approved a settlement that provides discounts, refunds and other benefits for uninsured CHW patients valued at $423 million. Full Story |
| Bank of America Overdraft Fees |
Lieff Cabraser serves on the plaintiffs' executive committee and is the lead plaintiffs' law firm prosecuting the case against Bank of America in Multi-District Litigation against the nation's major banks for the collection of excessive overdraft fees. Full Story |
| Sutter Health Uninsured Patients |
Plaintiffs alleged that they and a Class of uninsured patients treated at Sutter hospitals were charged substantially more than patients with private or public insurance, and many times above the cost of providing their treatment. Full Story |
| Citigroup Loan Cases |
Former customers of The Associates charging that the company added on mortgage loans unwanted and unnecessary insurance products and engaged in improper loan refinancing practices. Full Story |
| Natural Gas Royalties |
Lieff Cabraser and co-counsel represented owners of natural gas royalties in a number of lawsuits filed against gas producers and operators. Our clients recovered more than $150 million. Full Story |
| John Muir Uninsured Patients |
Plaintiffs alleged that they and a Class of uninsured patients treated at John Muir hospitals were charged substantially more than patients with private or public insurance, and many times above the cost of providing their treatment. Full Story |
| Synthroid Marketing |
In April 1996, the first of many class action lawsuits were filed against Knoll, alleging that Knoll wrongfully suppressed the publication of a study in order to protect Synthroid's market share and to maintain artificially high prices for Synthroid. Full Story |
| Scripps Health Uninsured Patients |
Lieff Cabraser served as Lead Class Counsel in a certified class action lawsuit on behalf of uninsured hospital patients who alleged that Scripps Health imposed excessive fees and charges for medical treatment. Full Story |
| Lawn Mowers |
Lieff Cabraser served as co-counsel for consumers that alleged manufacturers of certain gasoline-powered lawn mowers misrepresented the horsepower of the product, and were awarded a $65 million settlement in August 2010. Full Story |
| Nextel Communications |
In 2006, the Court granted final approval to a class action settlement on behalf of all California customers of Nextel alleging Nextel unilaterally added monthly service fees and/or changed from second-by-second billing to minute-by-minute billing. Full Story |
| Fairbanks Capital |
In 2004, the Court approved a $55 million settlement of a class action lawsuit against Fairbanks Capital Corporation arising out of charges against Fairbanks of misconduct in servicing its customers' mortgage loans. Full Story |
| California Title Insurance |
In coordination with parallel litigation brought by the California Attorney General, the consumer class actions against the state's leading title insurance companies resulted in historic, industry-wide changes to the practice of providing escrow services in real estate closings in California. Full Story |
| Vytorin/Zetia |
In 2010, the Court granted final approval to a $41.5 million settlement for persons and entities which paid for Vytorin between November 2002 and the date of final approval of the settlement. Full Story |
| Property ID |
Plaintiffs charged that the brokers and Property I.D. Corporation set up straw companies as a way to disguise kickbacks for referring their California clients' natural hazard disclosure report business to Property I.D. Full Story |
| American Family Publishers |
Lieff Cabraser served as Co-Lead Counsel for a nationwide class of persons who received any sweepstakes materials sent under the name "American Family Publishers." Full Story |
| Ameriquest |
Lieff Cabraser served as Co-Lead Counsel for borrowers who alleged that Ameriquest engaged in a predatory lending scheme based on the sale of loans with illegal and undisclosed fees and terms. In August 2010, the Court approved a $22 million settlement. Full Story |
| Estratest |
In March 2010, the Court granted final approval to a $16.5 million settlement of a false advertising class action lawsuit against Solvay Pharmaceuticals. Full Story |
| Reverse Mortgage Cases |
The lawsuit by seniors charged they were misled as to the loan terms, including the existence and amount of certain charges and fees. Full Story |
| Providian Credit Card Practices |
Lieff Cabraser represented credit cardholders who alleged that Providian had engaged in widespread misconduct by charging unlawful and excessive interest and late charges, and by selling products with illusory benefits. Full Story |
| California Uninsured Patient Hospital Pricing Litigation |
Under settlements with several of California's largest hospital chains, almost a million patients received refunds or bill adjustments, and millions more benefitted from reduced prices for future medical care. Full Story |
| California Emergency Physicians |
The 2009 settlement provided complete debt elimination to uninsured patients treated by California Emergency Physicians Medical Group during the 4-year class period. Full Story |
| Dell False Discounts |
Lieff Cabraser represents a class certified by District Court Judge Ronald M. Whyte in the Northern District of California of on-line purchasers of Dell computers who were victims of Dell's alleged deliberate scheme of misrepresenting price discounts through a systematic web-based false advertising campaign. Full Story |
| Inaccurate Credit Reporting |
Lieff Cabraser serves as Co-Lead Counsel in a nationwide class action lawsuit against the nation's three major repositories of consumer credit information, Experian Information Solutions, Inc., Trans Union, LLC, and Equifax Information Services, LLC. Full Story |
| View More Successes | |
Current Cases
| Case | Issue |
|---|---|
| 412(i) Retirement Pension Plans |
Lieff Cabraser is investigating alleged unfair business practices related to 412(i) retirement pension plans. Full Story |
| Abusive Autodialer and Robocall Complaints |
We represent consumers who have been subjected to repeated pre-recorded, non-emergency calls to customers who did not expressly consent to be called on their cell phones during the original loan transaction. Full Story |
| AT&T and Verizon Communications Unauthorized Cramming Charge Lawsuits |
Lieff Cabraser, along with co-counsel, represents nationwide classes of landline telephone customers subjected to the deceptive business practice known as "cramming." Full Story |
| FalconStor Software, Inc. Data Loss |
Lieff Cabraser is investigating potential illegal conduct as alleged in class action lawsuits brought on behalf of purchasers of the common stock of FalconStor Software, Inc. between February 5, 2009 and September 29, 2010, inclusive. Full Story |
| Bank Overdraft Fees |
Excessive and illegal overdraft fees affect millions of Americans, costing them billions each year. Lieff Cabraser is at the forefront of litigation seeking to force banks to stop these illegal and unfair practices. Full Story |
| Chase "Check Loan" |
Credit cardholders charge that Chase Bank violated the federal Truth In Lending Act and state consumer protection statutes by unilaterally modifying the terms of long-term fixed rate loans. Full Story |
| DirecTV |
Based on customer complaints, Lieff Cabraser is investigating an allegedly deceptive business practice committed by DirecTV. Full Story |
| Google Street View |
Lieff Cabraser serves as Plaintiffs' Liaison Counsel in multi-district litigation in federal court in San Francisco against Google arising out of its interception of electronic communications by Google's Street View vehicles. Full Story |
| ING Direct |
Lieff Cabraser represents consumers in a lawsuit alleging that ING Direct breached its promise to allow borrowers to refinance their loans for a flat fee. Full Story |
| Kindred Nursing Facilities |
Lieff Cabraser, with co-counsel, represents a senior who on behalf of herself and a proposed class of nursing home residents at Kindred facilities charges that Kindred failed to provide sufficent nurses for elderly and disabled residents at its California skilled nursing facilities in violation of state law. Full Story |
| Litton Loan Servicing |
The class action complaint charged Litton Loan, LP with violations of federal and state law. Full Story |
| Morgan Stanley Mortgage Discrimination |
Lieff Cabraser serves as Co-Counsel in a class action lawsuit against Morgan Stanley for discrimination in violation of the Fair Housing Act and other civil rights laws. Full Story |
| National Arbitration Forum |
As alleged in the complaint, the NAF is an independent entity but is closely tied to the credit and debt collections industries. Full Story |
| Neurontin |
Lieff Cabraser serves on the Plaintiffs' Steering Committee in multidistrict litigation arising out of the sale and marketing of the prescription drug Neurontin. Full Story |
| New York Life Insurance Policy Class Action |
We represent a policyholder of New York Life who charges that the company breached its contract with policyholders by not paying a lump sum (at a specified minimum interest) or paying proceeds at a guaranteed interest rate to beneficiaries as required under its life insurance policies. Full Story |
| Nissan Intelligent Key Safety Concerns |
Lieff Cabraser represents consumers in a class action lawsuit charging that Nissan violated various state statutes in connection with Nissan's Intelligent Key system. Full Story |
| Sallie Mae Telemarketing |
The lawsuit charges that Sallie Mae made automated phone calls to its loan holders' cellular phones without prior consent. Full Story |
| Sprint "Everything Messaging" False Advertising |
Consumers were allegedly charged an aggregate of nearly eighty million dollars for sending pictures using their cell phones despite a clear statement that picture messaging would be "unlimited" to subscribers of the "Everything Messaging" plan. Full Story |
| Universal Music Group |
Plaintiffs allege that Universal Music Group failed to pay the recording artists full royalty income earned from customers' purchases of digitally downloaded music from vendors such as Apple iTunes. Full Story |
| Virginia Gas Owners Litigation |
Coal and energy corporations have claimed that they, as coal owners, own the gas produced in coalbed methane wells. These claims are contrary to Virginia law. Full Story |
| Wells Fargo Overdraft Fees |
The District Court issued a $203 million judgment against Wells Fargo for deceiving customers that debit card purchases would be posted chronologically when Wells Fargo posted them in a high-to-low order for the sole purpose of generating overdraft fees. Full Story |
| Pilot Flying J Fuel Rebate Lawsuit |
Lieff Cabraser is currently representing customers in an action against Pilot Flying J involving Pilot's common, systematic, deceptive, and fraudulent withholding diesel fuel price rebates it agreed to pay commercial trucking customers for the purchase of diesel fuel at its truck stops. Full Story |
| View More Current Cases | |
Investigations
| Case | Allegation |
|---|---|
| AT&T Wireless/Cell Phone Co. Unauthorized 3rd Party Fees ("Cramming") |
At the request of subscribers, we are investigating claims that AT&T Wireless/Mobility and other cell phone companies have improperly charged customers unauthorized fees from third parties. Full Story |
| Pregnancy and Maternity Leave Discrimination In Mortgage Lending |
Lieff Cabraser is investigating complaints that mortgage lenders have denied loans on the basis that the borrower is pregnant or a new mother on maternity leave. Full Story |
| Payment Protection Credit Card Litigation |
Credit card customers charge that credit card companies have engaged in unfair, deceptive, and bad faith business practices in the marketing and sale of payment protection. Full Story |
| Balance Bars |
Lieff Cabraser is investigating complaints by consumers that Balance Bar claims to be an "all natural" nutrition bar when, as alleged, they are not. Full Story |
| Odwalla Bars |
Lieff Cabraser is investigating complaints by consumers that Odwalla claims to be an "all natural" nutrition bar when, as alleged, they are not. Full Story |
| Android Privacy Complaints |
Lieff Cabraser is investigating claims that Android smartphone manufacturers and cellular carriers created an illegal wiretap by integrating software called Carrier IQ into the Android operating system. Full Story |
| Stanford Hospital Medical Privacy Breach |
Lieff Cabraser is currently investigating a medical privacy breach that led to the public online posting of 20,000 emergency room patients’ data during a six month period from the Stanford Hospital in Palo Alto, California. Full Story |
| Verizon Wireless |
Lieff Cabraser is investigating claims that Verizon Wireless has assessed charges for services on monthly bills that were not ordered. Full Story |
| WellPoint/Anthem/Blue Cross |
Lieff Cabraser is investigating complaints that women allegedly have had their health insurance policy improperly canceled after being diagnosed with breast cancer. Full Story |
| ZonePerfect Nutrition Bars |
Lieff Cabraser is investigating complaints by consumers that ZonePerfect Nurition Bars claims to be an "all natural" nutrition bar when, as alleged, they are not. Full Story |
| Equity Indexed Universal Life Insurance |
Lieff Cabraser is investigating consumer complaints regarding equity indexed universal life insurance, also referred to as equity-based life insurance. Full Story |
| Payday Loans Complaints And Bank Fees Problems |
In addition to the outrageous interest rates charged, many payday loan customers have been accessed overdraft fees triggered by the withdrawals from their account assessed by payday lenders. Full Story |
| Servicemember Consumer Protection |
Lieff Cabraser is investigating companies targeting Army, Navy, and Air Force personnel in frauds and scams designed to take advantage of servicemembers nationwide. Full Story |
| View More Investigations | |
-
Click here to contact a consumer protection attorney at Lieff Cabraser. There is no charge or obligation for our review of your case.
-
6/11/2013
Appellate Court Reviews Google Street View Privacy Rights Case
-
6/10/2013
Court Recommends Certifying Class Action for Virginia Coal Gas Rights Owners
-
6/3/2013
-
5/29/2013
Pilot Flying J Sales Employees Plead Guilty in Rebate Scheme
-
5/29/2013
Guilty Pleas by 2 of Jimmy Haslam's Pilot Flying J Employees Reveal Details of Scheme
- View All




