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Even with insurance, being made whole takes work
San Francisco Chronicle
September 11, 2010
Owners or renters of the homes destroyed or damaged in the fire that tore through a San Bruno neighborhood Thursday are staring at a long and challenging process to recoup their losses.
Getting paid the full amount they're entitled to for their dwellings, possessions and future expenses will require understanding insurance better than most people care to, and very possibly securing legal assistance, said Amy Bach, executive director of United Policyholders, a San Francisco consumer rights group focused on educating the public about insurance.
She offers some tips for people who suffered losses [read the full article on the SF Gate website].